Knowledge Hub Packages & Pre-alerts Declare package contents accurately

Packages & Pre-alerts

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1 Your suite and warehouse address 2 Retailer tracking and package identity 3 Create a useful pre-alert 4 Declare package contents accurately 5 Receiver and destination details 6 Warehouse statuses and shipment readiness

Lesson 4 of 6 6 min

Declare package contents accurately

Provide clear item descriptions, quantities, values, classifications, and origin details for customs and safe handling.

Use specific descriptions

Describe the actual product rather than using vague terms such as item, gift, sample, or merchandise. Specific descriptions support customs review and warehouse handling.

Good: cotton shirts, quantity 3.
Good: replacement phone screen, quantity 1.
Avoid: goods, stuff, accessories, or personal items.

Declare realistic values

Use the actual purchase price or supportable fair value. Keep invoices or receipts because BUTIGAL or customs may request evidence.

Check restrictions before shipping

Some batteries, liquids, aerosols, medicines, hazardous materials, weapons, perishables, and regulated products may be prohibited or require special handling.

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Manage declarations

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