Knowledge Hub Profile, Preferences & Mobile App Experience Keep your profile accurate

Profile, Preferences & Mobile App Experience

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1 Keep your profile accurate 2 Protect password and account access 3 Language, notifications, and communication 4 Navigate the mobile customer portal 5 Install BUTIGAL as an app 6 Offline use, updates, and mobile safety

Lesson 1 of 6 5 min

Keep your profile accurate

Maintain the name, email, phone number, and account details used for service communication and verification.

Profile details support account operations

BUTIGAL can use profile information to identify the account, send service messages, review payments, resolve support cases, and confirm customer activity.

Update details before they become operationally important

Correct an outdated phone number or email address before submitting a payment, scheduling a pickup, opening a claim, or expecting a time-sensitive delivery.

Use a name that can be verified when required.
Confirm the country code on the phone number.
Use an email account that you control.

Open this feature

Open profile

Progress 0/6 Lessons