Knowledge Hub Profile, Preferences & Mobile App Experience Language, notifications, and communication

Profile, Preferences & Mobile App Experience

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1 Keep your profile accurate 2 Protect password and account access 3 Language, notifications, and communication 4 Navigate the mobile customer portal 5 Install BUTIGAL as an app 6 Offline use, updates, and mobile safety

Lesson 3 of 6 5 min

Language, notifications, and communication

Use the preferred interface language and review operational notifications before deadlines or status changes are missed.

Choose the language that supports accurate decisions

Use English or French consistently when reviewing fees, declarations, payment instructions, warnings, support replies, and delivery actions.

Notifications can require action

Package receipt, payment review, declaration correction, pickup scheduling, shipment dispatch, arrival, support replies, and account warnings can be time-sensitive.

Open the linked record before acting.
Mark messages read only after understanding them.
Keep account email and browser notification access reliable.

Open this feature

Open notifications

Progress 0/6 Lessons