Knowledge Hub Support, Notifications & Account Security Protect your account and personal data

Support, Notifications & Account Security

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1 Choose the right support channel 2 Create an effective support ticket 3 Follow replies, status, and resolution 4 Understand notifications and required actions 5 Protect your account and personal data 6 Recognize fraud and recover access safely

Lesson 5 of 6 7 min

Protect your account and personal data

Use strong credentials, secure devices, accurate profile data, careful file sharing, and safe sign-out practices.

Use a unique password

Use a long password that is not reused on shopping, email, social media, or financial accounts. Protect access to the email address connected to BUTIGAL as well.

Keep customer and receiver data accurate

Update names, phone numbers, email addresses, delivery details, and receiver records before they are used for an active shipment or account verification.

Share only the information required

Do not upload full card numbers, passwords, security codes, unrelated identity documents, or complete bank credentials. Redact sensitive details that are not needed for the request.

Sign out on shared or public devices.
Keep your browser and device security updated.
Review unexpected account changes immediately.

Open this feature

Review profile and settings

Progress 0/6 Lessons